Smiling man representing safeguarding, learner wellbeing and a safe, supportive learning environment

Contact Our Safeguarding Team

If you are worried about yourself or someone else, please do not wait to get in touch. All concerns are handled with complete confidentiality and care. Speaking up early makes a real difference and we are here whenever you need us.

As an Ofsted Outstanding and award winning training provider, the safety, welfare and wellbeing of the people we work with is central to everything we deliver.

For Learners

From the moment you join an Educationwise programme, you have access to a dedicated safeguarding team and a tutor who checks in with you regularly throughout your learning journey. We are here to support you with anything that might be affecting your experience, from study pressures and workplace concerns to mental health, personal circumstances and anything else that comes up along the way.

We have supported learners through a wide range of challenges including mental health difficulties, financial hardship, housing concerns, health conditions, online safety issues and concerns around radicalisation and extremism. Whatever you are going through, you do not have to face it alone.

All concerns are treated with complete confidentiality. You will never get into trouble for raising something and no concern is too small.

Smiling young learner representing safeguarding support, student wellbeing and a safe learning environment
Smiling professional representing employer safeguarding support and apprentice wellbeing in the workplace

For Employers

When you partner with Educationwise, you can be confident that the learners on your team are being looked after properly. Our safeguarding commitment runs through every stage of the programme, from initial enrolment through to completion. We check in regularly with every learner, identify concerns early and work with you to ensure every apprentice has the support they need to perform at their best and stay on programme.

Our safeguarding approach is fully aligned with Ofsted requirements and our Designated Safeguarding Lead and Deputy Safeguarding Lead maintain oversight of all learner welfare across every programme we deliver.

Frequently Asked Questions

Whether you are a learner on one of our programmes, an employer with an apprentice in your team or someone who has a concern they are not sure how to raise, this page aims to answer the questions we hear most often about safeguarding at Educationwise. If you cannot find what you are looking for, please do not hesitate to get in touch with our safeguarding team directly.

Who is responsible for safeguarding at Educationwise?

Educationwise has a Designated Safeguarding Lead who holds overall responsibility for learner welfare across all programmes, supported by a Deputy Safeguarding Lead to ensure full coverage is always in place. Both are trained to the highest standards in safeguarding practice.

What kinds of concerns can I report to the Educationwise safeguarding team?

Our safeguarding team is experienced in supporting learners through a wide range of challenges including mental health difficulties, financial hardship, housing concerns, health conditions, online safety issues and concerns around radicalisation and extremism. If something is affecting your learning or your wellbeing, we want to hear about it.

What support is available to learners who are struggling with their mental health?

Learners on Educationwise programmes have access to a dedicated safeguarding team, regular tutor check-ins and over 900 CPD courses covering mental health and wellbeing topics that can be accessed at any time and without any requirement to notify anyone first. If a learner needs additional support, our safeguarding team will help connect them with the right resources.

How does Educationwise approach safeguarding?

Educationwise takes a proactive approach to safeguarding. Every learner has access to a dedicated safeguarding team and a tutor who checks in regularly throughout their programme. Concerns are identified early, handled with confidentiality and responded to promptly by trained professionals.

Our Reviews

‘It was a really good balance. I could fit it around uni and work, and the content made me stop and think …I’d definitely recommend it to anyone thinking about a management role ‘

Confident professional woman in a corporate office setting, demonstrating leadership and focus

Milly Clarke

‘This course has taught me how to effectively combine my knowledge, perspective, optimism, and discipline to help others make positive changes in their lives.’

Nicolae-Miha studying his Level 3 Personal Training course using an Advance Learner Loan

Nicolae-Miha Talpeanu

‘I’ve been able to get a job at PureGym, and with the knowledge I’ve learned, I feel confident when instructing at coaching….I’d certainly recommend taking the course.’

Barney performing a personal training exercise in a gym setting

Barney Phillips

Outstanding Training

We’ve achieved a range of recognised certifications that demonstrate our expertise, quality, and commitment to excellence across every area of training. 

Educationwise Ofsted Outstanding Provider badge confirming exceptional quality in training and education.
Matrix Standard accreditation mark confirming Educationwise’s IAG service quality
CIMSPA partnership logo for Educationwise.
Cognassist Neurodiversity Champions logo confirming Educationwise has completed NCFE-endorsed training.
Chartered Management Institute (CMI) logo indicating accreditation of management and leadership training
Disability Confident Committed badge

Delivery Partners

We’re proud to train apprentices for some of the biggest and most respected brands in sport. 

Contact Us

Have a question about safeguarding at Educationwise that is not covered on this page? Fill in the form below and a member of our team will get back to you. Please note that this form is for general enquiries only. If you have a safeguarding concern that needs urgent attention, please contact our safeguarding team directly by email or phone using the details above.

Contact Us
Links
Newsletter Signup
Copyright © 2025 THE EDUCATIONWISE ACADEMY LTD Registered Company: 09289863