Sales & Customer Service Individual Apprenticeships
A Sales Executive is a sales person working in either the Business to Business or Business to Consumer markets with responsibility to sell a specific product line or service.
A Customer Service Practitioner is likely to be the first point of contact and work in any sector or organisation type. Your actions will influence the customer experience.
The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types.